Servtec
 Storage Services

Our service professionals have extensive experiences in deploying many enterprise and mid-range storage products. The Servtec team is also skilled in the following areas:
  • Data Replication (Host-based / Storage-based)
  • Remote Replication (Host-based / Storage-based)
  • Deployment of Snapshots & Point-in-Time Copies 
  • Data Migration (Host-based / Storage-based)
  • Storage Expansion
  • Storage Lifecycle Management
  • NAS Deployment (Host-based / Appliance based)
  • Data Archival
  • Storage Management (Provisioning, capacity and storage utlization monitoring)
  • Storage Virtualization (for more efficient use of physical resources)
We are also well-versed in storage assessment and tuning. From our experiences, 8 out of 10 performance issues seen at the host end often points to a bottleneck on the storage unit. Performing a thorough performance assessment on the storage requires in-depth knowledge in its architecture as there are multiple components within a storage unit in which bottlenecks may occur. Engaging our storage assessment service allows you to pin-point the exact hot-spots with recommendations on how you can resolve the issues.
Service Description

Implementation for any of the above storage-related services. Services may include installation and configuration of host software.
  • Pre-implementation phase includes risk assessment on activites to be carried out
  • An activity plan with schedule is worked out for complicated activites such as data migration.
  • Sanity check and configuration backup for existing host or storage prior to any configuration changes.
  • Host level sanity check before and after implementation.
Performance assessment service to identify any bottleneck in a storage unit.

 
Deliverables
  • Configuration document with architectural diagrams related on hosts and SAN storage.
  • Risk assessment and detailed procedures prior to implementation for high risk activities. Rollback and contigency plan are included if required.
  • User acceptance test document to verify the correct operation of host / storage after a configuration change.
  • Engineer standby for stability issues after a major configuration change.
  • Transfer of knowledge on current configuration to administrators. May include additional training on monitoring and management.
  • For assessment service, a detailed report with recommendations and resolutions for any issues identified in the storage unit.

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