Service Description
Implementation
for any of the above storage-related services. Services may include
installation and configuration of host software.
- Pre-implementation phase includes risk
assessment on activites to be carried out
- An activity plan with schedule is worked
out for complicated activites such as data migration.
- Sanity check and configuration backup for
existing host or storage prior to any configuration changes.
- Host level sanity check before and after
implementation.
Performance assessment service to identify any bottleneck in a storage
unit.
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Deliverables
- Configuration document with architectural
diagrams related on hosts and SAN storage.
- Risk assessment and detailed procedures
prior to implementation for
high risk activities. Rollback and contigency plan are included if
required.
- User acceptance test document to verify
the correct operation of host / storage after a configuration change.
- Engineer standby for stability issues
after a major configuration change.
- Transfer
of knowledge on current configuration to administrators. May include
additional training on monitoring and management.
- For assessment service, a detailed report
with recommendations and resolutions for any issues identified in the
storage unit.
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